Customer Experience Lead — Fashion, Commission & Travel

Suitsupply; Chicago (IL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Lucrative commission structure

Top-of-the-line training program

Clothing allowance

Generous employee discount

Career advancement opportunities

Job summary

Suitsupply is seeking a Customer Experience Coordinator in Chicago, Illinois to be the store's lead ambassador, ensuring a Radically Personal customer journey. In this role, you will maintain high standards of customer service and support store operations to maximize sales.

The ideal candidate has previous experience in sales or service, exceptional communication skills, and a flexible schedule. The position offers a competitive salary and benefits including a clothing allowance and employee discount.

Qualifications

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills and excited to build relationships.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.

Responsibilities

• Ensure client expectation is exceeded at each visit.
• Maintain a professional environment focused on the client experience.
• Map clienteling activities for each guest.
• Partner with leadership to address service issues.

Skills

Sales experience

Customer service skills

Professional communication

Flexibility

Job description

Suitsupply is seeking a Customer Experience Coordinator in Chicago, Illinois to be the store's lead ambassador, ensuring a Radically Personal customer journey. In this role, you will maintain high standards of customer service and support store operations to maximize sales.

The ideal candidate has previous experience in sales or service, exceptional communication skills, and a flexible schedule. The position offers a competitive salary and benefits including a clothing allowance and employee discount.