Customer Experience Internship — Insurance Ops & Mentorship

The Mutual Group; Des Moines (IA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Interns earn $20 hourly based on experience

Mentorship Programs

Volunteer Opportunities

On-site cafeteria available

Balanced schedule with 39 hours per week

Job summary

The Mutual Group in Des Moines is seeking a Customer Experience Intern for the fall semester. This role offers a hands-on opportunity to explore major operational areas such as claims and billing, while gaining valuable experience and professional skills. Interns will participate in various projects and events that impact the community.

Successful candidates will be active college students aiming for business majors and possess strong communication skills, a proactive attitude, and proficiency in Microsoft Office. Competitive pay and mentorship opportunities are offered.

Qualifications

• Must be an active college student attending an eligible college or university.
• Passion and desire to learn in the insurance industry.
• Strong verbal and written communication skills.

Responsibilities

• Learn operational pieces in Billing, Center of Operations, and Claims.
• Attend team and leader meetings.
• Shadow team members to experience decision-making.

Skills

Communication skills

Proactive attitude

Microsoft Office Suite proficiency

Ability to work collaboratively

Self-discipline

Education

Active college student

Job description

The Mutual Group in Des Moines is seeking a Customer Experience Intern for the fall semester. This role offers a hands-on opportunity to explore major operational areas such as claims and billing, while gaining valuable experience and professional skills. Interns will participate in various projects and events that impact the community.

Successful candidates will be active college students aiming for business majors and possess strong communication skills, a proactive attitude, and proficiency in Microsoft Office. Competitive pay and mentorship opportunities are offered.