Customer Experience Intern — E-commerce & Ops

The Andersons, Inc.; Maumee, Northern (OH, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

The Andersons, Inc. in Maumee, OH is offering a Customer Service Intern role to support day-to-day operations across ecommerce, professional turf, and contract manufacturing.

You will work with customers, sales teams, warehousing, and other internal departments to answer questions, process orders, resolve issues, and maintain records in company systems. You will build a foundation in customer service operations, order management, and enterprise systems while delivering a positive experience in a

Qualifications

• High School Diploma or GED required.
• Pursuing bachelor's degree in business, supply chain, sales, or related field.
• 0-2 years' relevant experience required.

Responsibilities

• Respond to customer inquiries regarding products, pricing, orders, and account-related requests via phone and email.
• Process customer orders, updates, and changes accurately while ensuring timely and efficient service.
• Maintain customer records, order information, and supporting documentation within company systems.
• Create and maintain reports, spreadsheets, and other administrative documentation to support daily operations.
• Collaborate with sales, warehouse personnel, and other internal teams to support order fulfillment and resolve customer issues.
• Address customer concerns, escalates issues when appropriate, and provide a positive customer experience in every interaction.

Skills

Customer focus

Collaborates

Attention to detail

Education

High School Diploma or GED

Pursuing Bachelor's in business

Job description

The Andersons, Inc. in Maumee, OH is offering a Customer Service Intern role to support day-to-day operations across ecommerce, professional turf, and contract manufacturing.

You will work with customers, sales teams, warehousing, and other internal departments to answer questions, process orders, resolve issues, and maintain records in company systems. You will build a foundation in customer service operations, order management, and enterprise systems while delivering a positive experience in a