Specialist I, eCommerce Logistics

andersonsinc; Maumee (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Andersons is seeking a Specialist I, eCommerce Logistics to coordinate and optimize fulfillment, inventory, and operations for a fast-growing omnichannel business. You will connect internal teams with marketplace partners, carriers, and 3PLs to ensure top service levels and accurate stock across channels.

You will drive efficiency using data and systems, support promotions and launches, and help scale the eCommerce operation while maintaining strong records and processes for multiple online

Qualifications

• Bachelor's Degree required (or the equivalent in work experience).
• 1-3 years' relevant experience required.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Responsibilities

• Support inventory, order fulfillment, and shipping activities across eCommerce channels and third-party logistics (3PL) partners to help ensure order accuracy and timely delivery.
• Assist with communication between internal teams, marketplace partners, and fulfillment providers to resolve routine order, inventory, shipping, and return-related issues.
• Maintain knowledge of marketplace fulfillment requirements, retailer standards, and shipping processes to support daily operational activities.
• Perform inventory reconciliation activities and assist with monitoring stock levels across fulfillment locations, including Amazon FBA and third-party warehouses.
• Collaborate with Supply Chain, Customer Service, Sales, Marketing, and IT teams to support promotions, product launches, and inventory planning efforts.
• Track and report operational metrics such as fill rates, inventory discrepancies, order performance, and shipping service levels.
• Support testing, implementation, and maintenance of eCommerce systems, integrations, and process improvements.
• Maintain accurate records and documentation while following company policies, marketplace requirements, and operational procedures.
• Escalate operational issues and exceptions to senior team members when needed.

Education

Bachelor's Degree or equivalent experience

Job description

As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it's needed most.

Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it's helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.

What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.

At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.

Position Summary

The Specialist I, eCommerce Logistics is responsible for coordinating and optimizing the fulfillment, inventory, and operational activities that support a rapidly growing omnichannel eCommerce business. This role manages the flow of products across multiple online sales channels including AndersonsLawn.com, Amazon, Walmart, TikTok Shop, Home Depot, Lowe's, and Target. The position serves as a critical link between internal teams, customers, marketplace partners, carriers, and third-party logistics (3PL) providers to ensure exceptional service levels, inventory accuracy, and order fulfillment performance.

This position is highly collaborative and leverages data, technology, and operational expertise to drive efficiency, resolve issues, improve customer experience, and support profitable business growth across all eCommerce channels.

Key Responsibilities

• Support inventory, order fulfillment, and shipping activities across eCommerce channels and third-party logistics (3PL) partners to help ensure order accuracy and timely delivery
• Assist with communication between internal teams, marketplace partners, and fulfillment providers to resolve routine order, inventory, shipping, and return-related issues
• Maintain knowledge of marketplace fulfillment requirements, retailer standards, and shipping processes to support daily operational activities
• Perform inventory reconciliation activities and assist with monitoring stock levels across fulfillment locations, including Amazon FBA and third-party warehouses
• Collaborate with Supply Chain, Customer Service, Sales, Marketing, and IT teams to support promotions, product launches, and inventory planning efforts
• Track and report operational metrics such as fill rates, inventory discrepancies, order performance, and shipping service levels
• Support testing, implementation, and maintenance of eCommerce systems, integrations, and process improvements
• Maintain accurate records and documentation while following company policies, marketplace requirements, and operational procedures
• Escalate operational issues and exceptions to senior team members when needed

What is Expected of You and Others at This Level

• Performs routine, entry‑level assignments
• Knowledge and exposure to fundamental theories, principles and concepts gained through education and/or experience
• Develops competence by performing structured work assignments
• Uses existing procedures to solve routine or standard problems
• Receives instruction, guidance and direction

Competencies Expected of You and Others at This Level

• Collaborates - Builds partnerships and works cooperatively with others to achieve shared objectives
• Ensures Accountability - Holds self and others accountable to meet commitments
• Being Resilient - Rebounds from setbacks and adversity when facing difficult situations
• Customer Focus - Builds strong customer relationships and delivers customer centric solutions
• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization
• Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity

Education and Experience

• Bachelor's Degree required (or the equivalent in work experience)
• 1-3 years' relevant experience required
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software

Physical Requirements and Working Environment

Prolonged periods of sitting at a desk and working at a computer

This job description is intended to give you a general understanding of the role and the type of work involved, but it may no