Customer Experience Intern

VelocityEHS; Chicago (IL); Remote; USD 21,000 - 30,000; Full time

Job summary

VelocityEHS is seeking a Customer Experience (CX) Intern for a remote Co-op from January 2027 through April 2027. The role runs about 40 hours per week for 14–16 weeks, with possible hybrid arrangements at the Oakville, ON office for select candidates.

As part of the CX team, you will collaborate with Services, Success, and Support to streamline processes, deliver milestones, and contribute to initiatives that enhance customer experience across EHS and sustainability domains.

Qualifications

• Pursuing a Bachelor’s degree in a relevant field.
• Excellent communication skills, both written and verbal.
• Ability to work independently as well as in a team.
• Strong critical thinking and problem-solving skills.
• Organized, thorough, and attentive to detail.

Responsibilities

• Manage different projects with varying timelines.
• Perform routine updates, enhancements, or maintenance to stay within compliance.
• Collaborate with Services, Success, and Support teams.
• Gain cross-functional exposure across multiple teams.

Skills

Excellent communication

Teamwork

Independent work

Critical thinking

Attention to detail

Education

Bachelor's degree in progress

Job description

Job Details Description

THE OPPORTUNITY:

VelocityEHS is accepting Co-op/Intern student applicants able to work 40 hours per week between the months of January 2027 - April 2027 for approximately 14-16 weeks.

This is a remote opportunity and is open to candidates that reside anywhere in the United States or Canada. The opportunity to work in a hybrid capacity out of our Oakville, ON office may be available for those interested.

As a Customer Experience (CX Intern) you will be at the heart of our dynamic department, collaborating with teams including Services, Success, and Support. Your mission is to contribute significantly to our department’s success by streamlining our processes, executing deliverables, and fostering collaboration across teams.

Are you ready to embark on an exciting journey as an intern? We’re seeking candidates who bring not only a positive attitude but also a critical mindset when it comes to problem-solving. As an ideal candidate, you possess excellent interpersonal skills, pay meticulous attention to detail, thrive on efficient execution, and are eager to contribute to a collaborative team environment.

In this role, you will be part of a solution that directly improves workers’ lives across the EHS and Sustainability domains. This will be done through a supportive environment where you will have guidance from a mentor, a manager, and a dynamic group of fellow interns. Your time as an intern will begin with extensive onboarding that will prepare you to work in a fast-paced and collaborative environment. In addition, you will gain cross functional exposure across multiple teams, providing you with valuable insights and connections. Your responsibilities within a typical week can include managing different projects with varying timelines, or stepping into reoccurring projects that require routine updates, enhancements, or maintenance to stay within compliance. Throughout your term, you can expect routine check-ins with your mentor, goal setting, and interactions with program leads and other stakeholders.

We are offering remote work for this position. If you’re ready to make a difference and grow professionally, this internship could be your perfect fit. Join us in shaping a better future!

Minimum Qualifications

• Currently pursuing a Bachelor’s degree, ideally in a science For example: Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science
• Excellent communication skills, both written and verbal
• Experience working independently as well as in a team setting
• Strong critical thinking and problem-solving skills
• Organized, thorough, and attentive to detail

Preferred Skills and Qualifications

• Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus
• Previous related internship/work term experience preferred

Who is VelocityEHS?

VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.

Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.

Diversity and Inclusion

We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affir

All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail]

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