Customer Experience Guide — Part-Time Retail Pro

Patagonia; Honolulu (HI); On-site; USD 36,000 - 39,000; Part time

Benefits offered by this job

Benefits package

Job summary

Patagonia seeks a Customer Experience Guide (Part Time) for our Honolulu, HI store. You will embody the brand, deliver exceptional in-store service, and support product knowledge, merchandising, and events as part of a driven retail team.

You’ll engage customers, protect the environment, and help create an outstanding shopping experience. You will work 20–29 hours per week, with flexible scheduling, and contribute to environmental activism alongside the core team.

Qualifications

• Customer service experience is preferred.
• Problem-solving and courteous approach to customers.
• Strong communication and teamwork skills.

Responsibilities

• Deliver best-in-class service by centering the customer in all interactions.
• Assist with merchandising, stock, and storefront presentation.
• Support events, curbside operations, and store workflows.
• Learn product knowledge to assist customers and explain features.

Skills

Customer service

Problem solving

Communication

Adaptability

Organization

Prioritization

Time management

Self-motivation

Teamwork

Technical skills

Tools

Register use

Money handling

Job description

Patagonia seeks a Customer Experience Guide (Part Time) for our Honolulu, HI store. You will embody the brand, deliver exceptional in-store service, and support product knowledge, merchandising, and events as part of a driven retail team.

You’ll engage customers, protect the environment, and help create an outstanding shopping experience. You will work 20–29 hours per week, with flexible scheduling, and contribute to environmental activism alongside the core team.