Customer Experience & Donations/Barcoding Associate

Goodwill Industries of New Jersey and Philadelphia; Voorhees Township (NJ); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill Industries of New Jersey and Philadelphia in Voorhees, NJ is hiring for a Donation-Utility Associate at our Voorhees store. You will handle transactions, assist customers, stock merchandise, and keep the sales floor neat while promoting our community programs.

Qualified applicants demonstrate strong customer service, honesty, reliability, and the ability to work flexible hours, including nights and weekends. Training will cross-train you for multiple duties to foster growth.

Qualifications

• Customer service ability to meet customer needs and resolve issues in a friendly and efficient manner.
• Honesty/Integrity: be truthful and credible in the workplace.
• Sound and timely decisions: use knowledge to impact goals; empower others to decide.
• Reliability: dependable and trustworthy.
• Enthusiastic: bring energy to tasks.
• Accuracy: perform work thoroughly and correctly.
• Ability to communicate and understand instructions in English.
• Flexible schedule on short notice, including nights, weekends and long hours.
• Meet physical demands of position.
• Vision corrected within normal limits.
• Ability to handle hectic work environment with occasional high stress.

Responsibilities

• Follow all Goodwill policies and safety procedures; maintain professional etiquette.
• Process register transactions, handle money, count a drawer, and solicit Round-Up donations achieving 40% monthly average.
• Engage customers with greeting, focus on customer, maintain a neat store, and manage the register line and announcements.
• Cross-train as Donation-Utility Associate and Barcoder to promote growth.
• Complete opening and closing procedures as needed.
• Stock and maintain sales floor with newly processed merchandise.
• Maintain a clean and organized sales floor and dressing rooms.
• Establish prices with on-site manager or supervisor.
• Use systems, phones and paging for announcements.
• Keep store interior/exterior neat and orderly (cleaning, vacuuming, etc.).
• Maintain clean personal appearance and wear uniform.
• Maintain regular attendance.
• All other essential duties as assigned.

Skills

Customer service

Honesty

Decision making

Reliability

Enthusiasm

Accuracy

English comms

Flexibility

Physical stamina

Vision

Stress management

Job description

Goodwill Industries of New Jersey and Philadelphia in Voorhees, NJ is hiring for a Donation-Utility Associate at our Voorhees store. You will handle transactions, assist customers, stock merchandise, and keep the sales floor neat while promoting our community programs.

Qualified applicants demonstrate strong customer service, honesty, reliability, and the ability to work flexible hours, including nights and weekends. Training will cross-train you for multiple duties to foster growth.