Customer Service Trainee – Retail & Donations

Goodwill Industries of New Jersey and Philadelphia; Bordentown (NJ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

Discounts

Credit Union

Mylo

Job summary

Goodwill Industries of New Jersey and Philadelphia’s Bordentown store in Bordentown, NJ 08620 is seeking a Donation-Utility Associate with Barcoder cross-training. The role pays $16.00 per hour and offers opportunities for growth through on-site training and development.

You will process transactions, engage customers, and maintain a clean, organized sales floor while supporting Round-Up donations for our job training and education initiatives.

Qualifications

• Customer service ability to meet customer needs, understand concerns, and resolve issues in a friendly and efficient manner.
• Honesty and integrity needed to be truthful and credible in the workplace.
• Timely, sound decisions that support business goals and empower others.
• Reliability as a dependable and trustworthy employee.
• Enthusiastic demeanor to bring energy to tasks.
• Accuracy and thoroughness in performing duties.
• Clear verbal and written English communication.
• Ability to work a flexible schedule on short notice, including nights and weekends.
• Ability to meet physical demands of the position.
• Vision within normal limits.

Responsibilities

• Process register transactions and handle money accurately.
• Encourage customers to participate in Round-Up donations and aim for 40% Round-Up transaction average monthly.
• Greet customers, maintain a clean and organized store, and manage the register line efficiently.
• Receive cross-training as Donation-Utility Associate and Barcoder to grow professionally.
• Learn opening and closing procedures as needed.
• Stock and stock floor with newly processed merchandise.
• Maintain clean sales floor and dressing rooms, and set prices with store guidance.
• Operate store systems including phones and paging systems and make regular announcements.

Skills

Customer Service

Honesty

Decision Making

Reliability

Enthusiasm

Attention to Detail

English Communication

Flexible Schedule

Job description

Goodwill Industries of New Jersey and Philadelphia’s Bordentown store in Bordentown, NJ 08620 is seeking a Donation-Utility Associate with Barcoder cross-training. The role pays $16.00 per hour and offers opportunities for growth through on-site training and development.

You will process transactions, engage customers, and maintain a clean, organized sales floor while supporting Round-Up donations for our job training and education initiatives.