Customer Experience & Delivery Logistics Leader

Air Comfort, Inc; Big Lake (MN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) and Company Match

Health Insurance

Dental Insurance

Paid Time Off

Quarterly Profit Sharing

Job summary

A leading fireplace company in Minnesota is seeking a Customer Experience Logistics Manager to oversee logistics strategies, ensuring timely and accurate deliveries. This hybrid position emphasizes customer satisfaction, requiring strong communication, negotiation, and analytical skills. The ideal candidate will manage relationships with carriers and continuously improve logistics performance. Competitive compensation of $60,000 plus benefits like health insurance and a 401(k) plan are offered. Join us to deliver exceptional experiences in fireplace logistics!

Qualifications

• Proven experience in logistics management.
• Exceptional communications, negotiation, and interpersonal skills.
• Ability to work under pressure and multitask.

Responsibilities

• Develop and implement logistics strategies.
• Oversee the full sales cycle for customer coordination.
• Select and manage relationships with carriers and suppliers.
• Track shipments and solve potential delivery issues.
• Define and analyze performance metrics for delivery.

Skills

Logistics management

Customer service delivery

Communication skills

Negotiation skills

Analytical skills

Problem-solving

Tools

Logistics software

Job description

A leading fireplace company in Minnesota is seeking a Customer Experience Logistics Manager to oversee logistics strategies, ensuring timely and accurate deliveries. This hybrid position emphasizes customer satisfaction, requiring strong communication, negotiation, and analytical skills. The ideal candidate will manage relationships with carriers and continuously improve logistics performance. Competitive compensation of $60,000 plus benefits like health insurance and a 401(k) plan are offered. Join us to deliver exceptional experiences in fireplace logistics!