Customer Experience Data Intern

Prologis; Atlanta (GA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Healthcare

401(k) with company match

Paid time off

Job summary

Prologis is offering a Summer Internship as a Customer Experience Data Intern in Atlanta, GA. You will support a pilot that uses agentic AI to organize and analyze customer feedback and operational data, test tagging logic, and surface themes for experience partners.

The program runs 10–12 weeks for undergrads or graduates, with dashboards, surveys, and external research to inform scaling decisions. Strong Excel and Qualtrics skills are welcome.

Qualifications

• Currently enrolled in an undergraduate or graduate program.
• Experience with Excel and Qualtrics preferred.
• Strong written and verbal communication skills.

Responsibilities

• Support a pilot using agentic AI to tag and analyze customer feedback and operational data.
• Test and refine tagging logic and validate AI outputs.
• Create dashboards or visual summaries for business partners.

Skills

Excel

Clear communication

Verbal communication

Written communication

Attention to detail

Team player

Curiosity

Education

Undergraduate or graduate student (rising sophomore/junior/senior or enrolled graduate)

Tools

Qualtrics

Microsoft Office

Job description

At Prologis, we don't just lead the industry— we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one— not just shaping the future of logistics but building what comes next.

Job Title: Customer Experience Data Intern Company: Prologis

Do you want to play a role in global commerce? Are you seeking practical experience to supplement your academic pursuits?

The Prologis Summer Internship Program offers students of diverse educational backgrounds the opportunity to secure work experience within their field of study. Over a course of 10-12 weeks, our interns collaborate on significant projects that impact Prologis' business landscape. Students have opportunities to interact and connect with company leaders and build workplace acumen through seminars and Q&A sessions. Regardless of their assigned departments, interns have access to local market tours to better understand Prologis' business and how their summer contributions impact the end product. Prologis seeks undergraduate and graduate interns who are passionate about kickstarting their careers while helping advance our industry-leading work across the organization.

A day in the life

As a Customer Experience intern, you will support a pilot that uses agentic AI to organize and analyze customer feedback and operational data.

You will test tagging logic, validate AI-generated outputs, and surface customer themes and trends for Customer Experience partners.

You will also analyze survey data and research customer experience practices outside Prologis, then help share findings through dashboards or visual summaries.

Your work will inform recommendations on whether and how the pilot can scale, while exploring new ways to collect customer feedback.

Key responsibilities

• Support a pilot using agentic AI to tag and analyze customer feedback and operational data, producing clear, actionable insights.
• Test and refine tagging logic, validate AI-generated outputs, and identify key themes and trends.
• Document findings and recommendations to help determine how to scale the approach.
• Analyze survey data and conduct external customer experience research.
• Explore new ways to collect feedback and create dashboards or visual summaries for business partners.

Building blocks for success

Required

• Currently enrolled in an undergraduate program as a rising sophomore, junior, or senior, or currently enrolled in a graduate program.
• Experience using Microsoft Office applications, especially Excel, and familiarity with Qualtrics survey platform.
• Clear verbal and written communication skills.
• Ability to review information carefully, identify relevant findings, and communicate them clearly.
• Attention to detail and commitment to professionalism and integrity.
• Curiosity and a strong desire to learn and grow.
• Collaborative team player who contributes to a supportive team environment.

Preferred

• Coursework or project experience in customer experience, customer or market research, survey analysis, business, or data analytics.
• Coursework or project experience summarizing qualitative or quantitative feedback or conducting research to identify customer themes.
• Experience creating dashboards, charts, or other visual summaries of data.
• Coursework or project experience using AI to categorize, analyze, or summarize information.
• Creative mindset and openness to taking on new challenges.
• Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
• Exercises sound judgment, creative thinking, and accountability for outcomes.

Hiring Salary Range of: Undergraduate: $25-$30 per hour. Graduate: $35-$40 per hour.

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here. When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here. As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification.

Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type: Full time Location: Atlanta, Georgia Additional Locations:

We are builders, thinkers and doers - creating more than space, we power global commerce. We seek and attract top talent from around the world and foster a culture where diverse ideas fuel innovation, collaboration and excellence.