Customer Experience Coordinator

IBP; Cherry Hill Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision coverage

Company-paid life insurance

Longevity Stock Program

IBP Foundation

Paid vacation and holidays

Employee Financial Assistance Program

Opportunities for growth and advance

401(K) with company matching

Supplemental Insurance

Job summary

Storm Master Gutters is seeking a Customer Service Coordinator to serve as the primary point of contact for customers, addressing inquiries, resolving issues, and helping build a positive customer experience. The role requires 1–2 years in customer service, basic MS Office skills, and strong communication and data-entry abilities.

Work Mon–Fri, 8:30 AM–5:00 PM with an hourly rate of $16–$22. Benefits include medical/dental/vision, life insurance, 401(k) with company match, and growth

Qualifications

• 1–2 years of customer service experience.
• Basic proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong data entry skills with attention to detail.

Responsibilities

• Demonstrate excellent communication and interpersonal skills.
• Handle inbound and outbound calls.
• Enter call notes into the system accurately.
• Send emails, scan documents, and assist with building web portals.
• Perform data entry tasks.

Skills

Communication

Data entry

Verbal communication

Written communication

Education

High School or better

Tools

Microsoft Office

Job description

Storm Master Gutters is seeking a Customer Service Coordinator to serve as the primary point of contact for customers, addressing inquiries, resolving issues, and helping build a positive customer experience. The role requires 1–2 years in customer service, basic MS Office skills, and strong communication and data-entry abilities.

Work Mon–Fri, 8:30 AM–5:00 PM with an hourly rate of $16–$22. Benefits include medical/dental/vision, life insurance, 401(k) with company match, and growth