Construction Customer Service Coordinator

IBP; Cherry Hill Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision coverage

Company-paid life insurance

Longevity Stock Program

IBP Foundation

Paid vacation and holidays

Employee Financial Assistance Program

Opportunities for growth and advance

401(K) with company matching

Supplemental Insurance

Job summary

Storm Master Gutters is seeking a Customer Service Coordinator to serve as the primary point of contact for customers, addressing inquiries, resolving issues, and helping build a positive customer experience. The role requires 1–2 years in customer service, basic MS Office skills, and strong communication and data-entry abilities.

Work Mon–Fri, 8:30 AM–5:00 PM with an hourly rate of $16–$22. Benefits include medical/dental/vision, life insurance, 401(k) with company match, and growth

Qualifications

• 1–2 years of customer service experience.
• Basic proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong data entry skills with attention to detail.

Responsibilities

• Demonstrate excellent communication and interpersonal skills.
• Handle inbound and outbound calls.
• Enter call notes into the system accurately.
• Send emails, scan documents, and assist with building web portals.
• Perform data entry tasks.

Skills

Communication

Data entry

Verbal communication

Written communication

Education

High School or better

Tools

Microsoft Office

Job description

As aCustomer Service Coordinatorat Storm Master Gutter, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and helping to create a positive customer experience

Key Responsibilities:

• Demonstrate excellent communication and interpersonal skills.
• Handle inbound and outbound calls.
• Enter call notes into the system accurately.
• Send emails, scan documents, and assist with building web portals.

Role Requirements:

• 1-2 years of customer service experience.
• Basic proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong data entry skills with attention to detail.

Hourly Rate:$16.00-$22.00 per hour, depending on experience

Schedule:Monday-Friday, 8:30 AM-5:00 PM

Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The employee must be able to lift light to moderate weights and sit for extended periods while working at a computer.

• Competitive hourly wage
• Medical, dental, and vision coverage
• Company-paid life insurance
• Longevity Stock Program
• IBP Foundation
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Storm Master Gutters is part of the Installed Building Products (IBP) family of companies. Honesty, integrity, friendly service, and clear communication are fundamental to who we are. We have been specializing in rain gutters for more than 40 years. Storm Master Gutters' seamless rain gutters and leaf guard protection help ensure that rainwater flows properly, protecting your home and landscape from costly water damage.

Explore your next career opportunity and become part of the Storm Master Gutters team. Join Storm Master Gutters today!

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

As aCustomer Service Coordinatorat Storm Master Gutter, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and helping to create a positive customer experience

Key Responsibilities:

• Demonstrate excellent communication and interpersonal skills.
• Handle inbound and outbound calls.
• Enter call notes into the system accurately.
• Perform data entry tasks.
• Send emails, scan documents, and assist with building web portals.

Role Requirements:

• 1-2 years of customer service experience.
• Basic proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong data entry skills with attention to detail.

Hourly Rate:$16.00-$22.00 per hour, depending on experience

Schedule:Monday-Friday, 8:30 AM-5:00 PM

Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The employee must be able to lift light to moderate weights and sit for extended periods while working at a computer.

Benefits:

• Competitive hourly wage
• Medical, dental, and vision coverage
• Company-paid life insurance
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Storm Master Gutters is part of the Installed Building Products (IBP) family of companies. Honesty, integrity, friendly service, and clear communication are fundamental to who we are. We have been specializing in rain gutters for more than 40 years. Storm Master Gutters' seamless rain gutters and leaf guard protection help ensure that rainwater flows properly, protecting your home and landscape from costly water damage.

Explore your next career opportunity and become part of the Storm Master Gutters team. Join Storm Master Gutters today!

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Preferred

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.