Customer Experience Clerk & Bagger - POS Mastery & Service

Smith's Food & Drug Centers; Henderson (NV); On-site; USD 32,000 - 36,000; Full time

Job summary

Smith's Food & Drug Centers in Henderson, NV is seeking a customer-focused team member to support bagging and cashier duties. You will greet customers, assist with purchases, and operate the POS system with various tender types.

Ideal candidates bring strong math skills, calm under pressure, and excellent communication. This role emphasizes safety, compliance, and helping customers feel welcome in-store.

Qualifications

• Customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle various tender types (cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons).
• Follow company policies on cash handling, restrictions on sale items, stamps, gift cards, and coupons.
• Maintain safety compliance and respond to unsafe conditions; keep equipment maintained and reporting issues.

Skills

Customer service

Stress management

Communication skills

Basic math

Job description

Smith's Food & Drug Centers in Henderson, NV is seeking a customer-focused team member to support bagging and cashier duties. You will greet customers, assist with purchases, and operate the POS system with various tender types.

Ideal candidates bring strong math skills, calm under pressure, and excellent communication. This role emphasizes safety, compliance, and helping customers feel welcome in-store.