Customer Experience Champion & Checkout Pro

Kroger Family of Companies; White Rock (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in White Rock, NM seeks a friendly cashier to deliver outstanding customer service at the register and throughout the store. You will greet customers, process transactions quickly and accurately, and help maintain a clean, safe shopping environment.

Responsibilities include handling cash and other payment methods, adhering to policy, following safety guidelines, and assisting with questions about products and promotions to ensure a positive guest experience.

Qualifications

• Customer service experience is required.
• Ability to handle stressful situations gracefully.
• Strong communication skills are essential.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly, accurately, and efficiently.
• Understand the POS system and handle tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC, coupons) per policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow guidelines for restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies promptly.
• Stay current with ads and promotions.
• Adhere to food safety regulations and safety procedures.
• Assist customers and provide product information to create a welcoming environment.
• Work cooperatively in a fast-paced setting and manage conflicts professionally.

Skills

Customer service

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies in White Rock, NM seeks a friendly cashier to deliver outstanding customer service at the register and throughout the store. You will greet customers, process transactions quickly and accurately, and help maintain a clean, safe shopping environment.

Responsibilities include handling cash and other payment methods, adhering to policy, following safety guidelines, and assisting with questions about products and promotions to ensure a positive guest experience.