Customer Experience Cashier & Merchandising Support

The TJX Companies, Inc.; Southern Pines (NC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program

Smoking cessation support

Bereavement leave

401(k) contributions

Child care discount

Cell phone discounts

Pet insurance

Legal insurance

Credit union access

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. in Southern Pines, NC is hiring for a customer-focused role. You will engage with customers, maintain a clean store, and support operations across departments to deliver a positive experience.

Starting pay is competitive for entry-level retail, with benefits including associate discounts and programs. The team values diversity, collaboration, and development opportunities in a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Attention to detail

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. in Southern Pines, NC is hiring for a customer-focused role. You will engage with customers, maintain a clean store, and support operations across departments to deliver a positive experience.

Starting pay is competitive for entry-level retail, with benefits including associate discounts and programs. The team values diversity, collaboration, and development opportunities in a Fortune 100 company.