Customer Experience Cashier

Kroger Family of Companies; Manitowoc (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Manitowoc, WI is seeking a friendly and reliable Cashier/Checker to deliver outstanding service at the register and help maintain a clean, inviting store environment. You will greet customers, process transactions accurately, and follow all safety and policy guidelines while supporting store teammates in a fast-paced setting.

Strong communication and math skills are valued as you handle cash, checks, and electronic payments, adhere to age-restricted item rules, and

Qualifications

• Customer service experience required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Greet, engage and assist customers at the checkout.
• Process customer transactions quickly, accurately and efficiently.
• Understand POS system and handle cash, checks, credit/debit, SNAP EBT, WIC, coupons per policy.
• Adhere to cash shortage/overage limits and loss prevention policies.
• Follow guidelines for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to Scan Coordinator.
• Follow policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Support safety programs and report unsafe conditions to management.
• Inspect equipment and notify needed repairs.
• Provide product information and assistance to customers across the store.
• Follow all laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Handle conflicts in a calm, cooperative manner.
• Maintain honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Assist minors, individuals with special needs, and older adults as needed.
• Perform essential functions with or without reasonable accommodation.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies in Manitowoc, WI is seeking a friendly and reliable Cashier/Checker to deliver outstanding service at the register and help maintain a clean, inviting store environment. You will greet customers, process transactions accurately, and follow all safety and policy guidelines while supporting store teammates in a fast-paced setting.

Strong communication and math skills are valued as you handle cash, checks, and electronic payments, adhere to age-restricted item rules, and