Customer Experience Cashier

Rural King; Harrisburg (IL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

401(k) plan with matching

Healthcare plans

15% Associate Discount

SmartDollar Program

Associate Assistance Program

Chaplaincy Services

Job summary

Rural King in Harrisburg, IL is seeking a dedicated cashier to deliver exceptional customer service at the front-end, greet customers, and handle transactions accurately. You will educate guests on the loyalty program, RK Visa, and RK Plus Protection Plan while following checkout procedures and maintaining a welcoming store environment.

The role involves assisting with price checks, returns, exchanges, and coordinating with loaders.

Qualifications

• Customer service focus and desire to help others.
• Clear verbal and written communication.
• Ability to listen, ask relevant questions, and provide helpful responses.

Responsibilities

• Greet customers and process transactions accurately.
• Follow cashier script and explain loyalty programs (RK Visa, RK Plus).
• Handle cash, returns, layaway, and exchanges per policy.
• Maintain a welcoming store environment and assist shoppers as needed.
• Communicate professionally with customers and associates.

Skills

Customer service

Communication skills

Active listening

Teamwork

Adaptability

Problem solving

POS system

Tools

POS system

Job description

Rural King in Harrisburg, IL is seeking a dedicated cashier to deliver exceptional customer service at the front-end, greet customers, and handle transactions accurately. You will educate guests on the loyalty program, RK Visa, and RK Plus Protection Plan while following checkout procedures and maintaining a welcoming store environment.

The role involves assisting with price checks, returns, exchanges, and coordinating with loaders.