Customer Experience Banker & Teller

Cb&S Bank; Red Bay (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Cb&S Bank is seeking a Customer Ambassador to assist customers face-to-face with transactions and product inquiries. The role primarily functions as a teller with secondary responsibilities in new accounts, ensuring accurate processing of deposits, withdrawals, checks, and loan payments.

The position emphasizes courteous service, product promotion, and adherence to bank policies. Strong communication and professional demeanor are essential for success in this customer-facing role.

Qualifications

• High school diploma or equivalent.
• 1 year teller experience or relevant cash handling/customer service experience.
• Ability to interact with customers in a professional and friendly manner.

Responsibilities

• Provide quality customer service through courteous handling of transactions.
• Balance cash drawer and process routine transactions accurately.
• Promote bank products and refer appropriate services to customers.
• Open/close office per security procedures and assist with new accounts as needed.
• Respond to inquiries about checking/savings accounts and other bank services.

Skills

Customer service

Professionalism

Communication

Education

High school diploma or equivalent

Job description

Cb&S Bank is seeking a Customer Ambassador to assist customers face-to-face with transactions and product inquiries. The role primarily functions as a teller with secondary responsibilities in new accounts, ensuring accurate processing of deposits, withdrawals, checks, and loan payments.

The position emphasizes courteous service, product promotion, and adherence to bank policies. Strong communication and professional demeanor are essential for success in this customer-facing role.