Customer Ambassador & Teller Specialist

Cb&S Bank; Selmer (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cb&S Bank is seeking a Customer Ambassador with teller responsibilities and secondary duties in new accounts. You will process routine transactions, promote bank products, and refer customers to the appropriate channels. This role emphasizes face-to-face interactions and accurate cash handling.

Key duties include cash handling, deposits, withdrawals, loan payments, and maintaining transaction accuracy. Training and product knowledge development are required to deliver excellent service to

Qualifications

• High school graduate or equivalent.
• One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required.
• Ability to interact with customers in a professional and friendly manner.

Responsibilities

• Provides quality customer service through courteous and accurate handling of transactions.
• Performs specialized tasks such as preparing cashier's checks, cash advances, and ATM Balancing.
• Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips.
• Accurately balances assigned cash drawer.
• May serve as Vault Teller or Vault Teller Backup.
• May be responsible for operating and balancing a Teller Cash Recycler (TCR).
• Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts
• Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses.

Skills

Customer service

Professional communication

Education

High school diploma

Job description

Cb&S Bank is seeking a Customer Ambassador with teller responsibilities and secondary duties in new accounts. You will process routine transactions, promote bank products, and refer customers to the appropriate channels. This role emphasizes face-to-face interactions and accurate cash handling.

Key duties include cash handling, deposits, withdrawals, loan payments, and maintaining transaction accuracy. Training and product knowledge development are required to deliver excellent service to