Customer Experience Banker & Teller

Peoples Bank and Trust; Hutchinson (KS); On-site; USD 33,000 - 43,000; Full time

Job summary

Peoples Bank and Trust in Hutchinson, KS seeks a CSR/Teller to deliver professional customer service in a retail banking environment. You will handle both front-line client interactions and basic banking tasks, recommending products and services to meet customers' needs and supporting relationship-building with local businesses.

This role reports to the Frontline Manager and requires attention to detail, strong communication, and the ability to multi-task in a busy setting, including occasional

Qualifications

• Education: High School Diploma or equivalent.
• Prior banking or customer service experience preferred.
• Ability to assess customer needs and make product recommendations.

Responsibilities

• Engage customers according to the bank’s Benchmark Service Standards.
• Foster ongoing relationships and improve customer commitment.
• Recommend products to customers based on their needs.
• Respond to customer requests with simple, knowledgeable guidance.
• Open and maintain personal, business, trust, and estate accounts.
• Balance cash drawer and perform teller-related tasks.

Skills

Customer service

Communication

Sales recommendations

Attention to detail

Multitasking

Education

High School Diploma or equivalent

Job description

Peoples Bank and Trust in Hutchinson, KS seeks a CSR/Teller to deliver professional customer service in a retail banking environment. You will handle both front-line client interactions and basic banking tasks, recommending products and services to meet customers' needs and supporting relationship-building with local businesses.

This role reports to the Frontline Manager and requires attention to detail, strong communication, and the ability to multi-task in a busy setting, including occasional