Customer Experience Banker I

TD Bank; Charlotte (NC); On-site; USD 29,000 - 37,000; Part time

Job summary

TD Bank in Charlotte, NC is hiring a Customer Service Teller who greets clients, guides traffic, and delivers a high-touch experience. You will perform routine banking transactions and deepen relationships by identifying needs and referring clients to specialists.

You should have a high school diploma or GED, 1 year of client-facing experience, and strong communication and organizational skills. Notary license is a plus; ability to work evenings, weekends, and holidays as scheduled.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients. Experience can include volunteering, education, military experience.
• Notary License preferred.

Responsibilities

• Act as first point of contact for clients and guide traffic flow.
• Delivers accurate, everyday banking transactions and deepens relationships by identifying needs and referrals.
• Educates clients on banking products and self-serve options with TD insights.
• Identifies and assesses client problems and escalates non-standard issues.
• Maintains compliance with AML laws and regulatory requirements.

Skills

Excellent communication

Strong organization

Problem solving

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank in Charlotte, NC is hiring a Customer Service Teller who greets clients, guides traffic, and delivers a high-touch experience. You will perform routine banking transactions and deepen relationships by identifying needs and referring clients to specialists.

You should have a high school diploma or GED, 1 year of client-facing experience, and strong communication and organizational skills. Notary license is a plus; ability to work evenings, weekends, and holidays as scheduled.