Customer Experience Attendant

Weis Markets, Inc.; City of Binghamton (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values teamwork and community growth as a Customer Experience Attendant. In this role, you will be the friendly face that greets customers, ensuring they have a pleasant shopping experience. Your responsibilities will include assisting customers with their groceries, maintaining a clean and safe environment, and collaborating with your coworkers to enhance store operations. This position offers a competitive hourly pay rate and the opportunity to grow within a supportive workplace culture. If you are passionate about customer service and teamwork, this is the perfect opportunity for you!

Qualifications

• No prior experience required; must be working towards a high school diploma or GED.
• Strong customer service skills and teamwork are essential.

Responsibilities

• Greet and assist customers to ensure quality service.
• Maintain cleanliness of the store and parking lot.
• Assist cashiers and perform general cleaning tasks.

Skills

Customer Service

Teamwork

Safety Awareness

Education

High School Diploma or GED

Job description

Job Description: Customer Experience Attendant

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!

Location Address: 50 Pennsylvania Avenue

Essential Duties and Responsibilities

The Customer Experience Attendant is responsible for the following duties, in addition to other tasks as assigned:

1. Greet customers cheerfully upon entry and thank them as they leave. Answer questions and assist to ensure quality customer service.
2. Retrieve shopping carts safely and efficiently, ensuring they are not left in parking areas, and take defective carts out of service.
3. Assist customers by loading groceries into their vehicles.
4. Maintain cleanliness of the parking lot, store vestibule, and front-end, including trash and recycling receptacles.
5. Remain alert to safety issues, especially at entrance and exit areas, to prevent hazards.
6. Assist cashiers with bagging groceries, respond to intercom pages promptly, and perform general cleaning tasks including restroom and break room maintenance.
7. Operate cleaning equipment if trained (training provided), and maintain it in good condition.
8. Help keep the sales floor and sidewalks safe by removing slip and trip hazards and clearing snow and ice when necessary.
9. Report repairs, maintenance needs, or unsafe conditions to store management, and inform them of supply needs.
10. Cooperate with coworkers and supervisors to ensure smooth department and store operations and strive to improve job performance.
11. Perform additional duties as required by management.

Hourly Pay Rate Range: $15.50 - $22.00 per hour

Supervisory Responsibilities

This position currently has no supervisory responsibilities.

Qualification Requirements

Applicants should have completed or be working towards a high school diploma or GED. No prior experience is required.

Weis Markets is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity and do not discriminate based on age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or other protected categories. Reasonable accommodations are available for applicants with disabilities under the Americans with Disabilities Act and relevant laws.