Customer Experience Associate - Retail Support & Service

Family Dollar Stores Of North Carolina LLC; Parkton (NC); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC in Parkton, NC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock and maintain store cleanliness, and help unload trucks as needed.

The role emphasizes strong communication, reliability, and the ability to lift up to 50 lbs. Part-time hours are available; training and growth opportunities are offered in a fast-paced retail environment.

Qualifications

• Experience delivering friendly customer service in a retail or similar setting.
• Ability to follow instructions and interpret operational documents.
• Capable of lifting 30–50 lbs and standing for extended periods.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness in the store and restrooms; sweep and mop floors.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Physical stamina

Lifting up to 50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in Parkton, NC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock and maintain store cleanliness, and help unload trucks as needed.

The role emphasizes strong communication, reliability, and the ability to lift up to 50 lbs. Part-time hours are available; training and growth opportunities are offered in a fast-paced retail environment.