Customer Experience Associate

Family Dollar Stores Of North Carolina LLC; Pineville (LA); On-site; USD 33,062,000 - 44,083,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and keep the store clean and well-stocked.

The role requires friendly interactions, strong organizational skills, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with a commitment to safety and asset protection.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience highly preferred.
• Ability to follow instructions and interpret operating documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, and reaching.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading and replenishment.
• Ensure a safe, respectful environment with professional interactions.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Family Dollar Stores Of North Carolina LLC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and keep the store clean and well-stocked.

The role requires friendly interactions, strong organizational skills, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with a commitment to safety and asset protection.