Customer Experience Associate - Retail, Part-Time

Dollar Tree Stores INC; Jurupa Valley (CA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in Jurupa Valley, CA, to help customers with questions, process transactions, and keep the store stocked and organized. You’ll maintain a safe, friendly environment and perform a variety of duties to support store operations.

The role emphasizes customer service, teamwork, and physical tasks such as lifting and standing for extended periods. Part-time hours are available.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem solving

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate in Jurupa Valley, CA, to help customers with questions, process transactions, and keep the store stocked and organized. You’ll maintain a safe, friendly environment and perform a variety of duties to support store operations.

The role emphasizes customer service, teamwork, and physical tasks such as lifting and standing for extended periods. Part-time hours are available.