Customer Experience Associate - Retail

Dollar Tree Stores INC; Port Angeles (WA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Port Angeles, WA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions at the register, and help keep the store stocked and clean.

The role requires strong customer service, excellent communication, and the ability to lift up to 50 lbs. This part-time position includes benefits and opportunities for growth within a busy retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and endure frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Problem-solving

Teamwork

Education

High school diploma

Job description

Dollar Tree Stores INC in Port Angeles, WA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions at the register, and help keep the store stocked and clean.

The role requires strong customer service, excellent communication, and the ability to lift up to 50 lbs. This part-time position includes benefits and opportunities for growth within a busy retail environment.