Customer Experience Associate — POS & Training

Follett Corporation; Lynchburg (TN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a Team Member to provide exceptional customer service, assist with store inquiries, and handle transactions at the POS. The role includes helping train new team members and ensuring the sales floor is fully stocked with properly priced items.

Pay range is $12.00–$22.46 per hour, with 0-3 years of relevant experience and a High School Degree or equivalent required. General computer skills are expected.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Assist with training new team members.
• Keep the sales floor stocked and items priced properly.

Skills

Customer service

POS system

Phone handling

Education

High School Diploma or equivalent

Tools

General computer skills

Job description

Follett Corporation is seeking a Team Member to provide exceptional customer service, assist with store inquiries, and handle transactions at the POS. The role includes helping train new team members and ensuring the sales floor is fully stocked with properly priced items.

Pay range is $12.00–$22.46 per hour, with 0-3 years of relevant experience and a High School Degree or equivalent required. General computer skills are expected.