Customer Experience Associate — Outdoor Retail

Bass Pro Shops; Altoona (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Altoona, IA is seeking a Customer Relations Associate to greet customers, assist with purchases, process returns, and support a world-class shopping experience.

You will handle merchandise with care, operate the POS system, promote programs like CLUB Membership, and stay knowledgeable about products to help customers make informed buying decisions. This is a part-time role with benefits; strong communication and teamwork are valued.

Qualifications

• High school diploma or equivalent required.
• Ability to handle cash, process transactions and calculate change.
• Friendly, professional communication with customers and coworkers.
• Ability to operate a computer-based POS register system.

Responsibilities

• Greet customers promptly and maintain a friendly, helpful demeanor.
• Handle merchandise returns and process refunds or exchanges.
• Provide information and directions; promote programs such as CLUB Membership and in-store pickup.
• Maintain store cleanliness and organized work area.
• Stay informed about advertised sales and assist customers in making buying decisions.

Skills

Cash handling

Friendly communication

Relationship building

POS operation

Education

High school diploma

Tools

POS system

Job description

Bass Pro Shops in Altoona, IA is seeking a Customer Relations Associate to greet customers, assist with purchases, process returns, and support a world-class shopping experience.

You will handle merchandise with care, operate the POS system, promote programs like CLUB Membership, and stay knowledgeable about products to help customers make informed buying decisions. This is a part-time role with benefits; strong communication and teamwork are valued.