Customer Experience Associate II - Friendly Front-End Ready

Dollar Tree, Inc.; Carrollton (TX); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role offers cross-training for front-end duties and cash register support, fostering a friendly and inviting shopping environment.

The position requires reliable customer service skills, ability to lift 30–50 lbs, and strong problem-solving and organizational abilities. The team emphasizes integrity, teamwork, and excellent service across all interactions.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without accommodation.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner according to productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and presentable areas.
• Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Strong communication

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role offers cross-training for front-end duties and cash register support, fostering a friendly and inviting shopping environment.

The position requires reliable customer service skills, ability to lift 30–50 lbs, and strong problem-solving and organizational abilities. The team emphasizes integrity, teamwork, and excellent service across all interactions.