Customer Experience Associate I - Retail

Dollar Tree; Arcadia (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Arcadia, CA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience at the register and assist customers with questions and recommendations. You will keep the store well-stocked, receive merchandise, unload trucks, maintain cleanliness, and ensure a safe, respectful environment for customers and team members.

The role requires a high school diploma or equivalent and strong communication skills; applicants should be able to lift 30–50 lbs and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving skills

Follow instructions

Physical stamina

Operational documents

Education

High school diploma or equivalent

Job description

Dollar Tree in Arcadia, CA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience at the register and assist customers with questions and recommendations. You will keep the store well-stocked, receive merchandise, unload trucks, maintain cleanliness, and ensure a safe, respectful environment for customers and team members.

The role requires a high school diploma or equivalent and strong communication skills; applicants should be able to lift 30–50 lbs and