Customer Experience Associate I (Part-Time)

Family Dollar Stores Of North Carolina LLC; Kinston (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of North Carolina LLC is hiring a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, stock shelves, and ensure clean, safe store conditions.

The role requires reliable customer service, ability to lift 30–50 lbs, and strong communication. Part-time schedule includes standing and walking throughout shifts, with opportunities to grow within a retail organization.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms and floors.
• Other duties as assigned.

Skills

High School Diploma

Customer Service Experience

Follow Instructions

Lifting 30-50 lbs

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Family Dollar Stores Of North Carolina LLC is hiring a part-time Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle transactions, stock shelves, and ensure clean, safe store conditions.

The role requires reliable customer service, ability to lift 30–50 lbs, and strong communication. Part-time schedule includes standing and walking throughout shifts, with opportunities to grow within a retail organization.