Customer Experience Associate I

Dollar Tree Stores INC; Glen Ellyn (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement plan

Educational assistance

Employee assistance program

Paid time off

Job summary

Dollar Tree Glen Ellyn, IL is looking for a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process sales at the register, stock shelves, and keep the store clean and safe.

Qualifications include a high school diploma or equivalent and prior retail or customer service experience. This part-time role offers flexible hours, and opportunities for growth within the store team.

Join a team that values integrity, teamwork, and excellent service every day.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Retail experience

Communication skills

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Cash register experience

Job description

Dollar Tree Glen Ellyn, IL is looking for a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process sales at the register, stock shelves, and keep the store clean and safe.

Qualifications include a high school diploma or equivalent and prior retail or customer service experience. This part-time role offers flexible hours, and opportunities for growth within the store team.

Join a team that values integrity, teamwork, and excellent service every day.