Customer Experience Associate I

Family Dollar LLC; Castle Dale (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental, and vision insurance

Job summary

Family Dollar LLC in Castle Dale, Utah is seeking a part-time Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and ensure store security and cleanliness.

The role involves stocking, unloading merchandise, and maintaining a safe, friendly environment for customers and team members. Part-time hours at 540 E Main St, Castle Dale, UT 84513 with opportunities to grow within the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned*

Education

High school diploma or equivalent

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment

Ability to follow instructions and interpret operational documents

Lift 30-50 lbs and frequent physical activity

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Job description

Family Dollar LLC in Castle Dale, Utah is seeking a part-time Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and ensure store security and cleanliness.

The role involves stocking, unloading merchandise, and maintaining a safe, friendly environment for customers and team members. Part-time hours at 540 E Main St, Castle Dale, UT 84513 with opportunities to grow within the company.