Customer Experience Associate - Growth & Family Brand

Carter; Oshkosh (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% employee discount

Tuition-free GED/English courses

Job summary

Carter's is seeking a Sales Associate in Oshkosh, WI to warmly greet customers and help them explore baby essentials. You will explain product styles, features, and benefits, while addressing questions and guiding shoppers through omnichannel options.

In this role you will process transactions, restock floors, and communicate current promotions and loyalty benefits to customers, all while delivering friendly, efficient service in a fast-paced environment.

Qualifications

• Excellent customer service and engagement skills.
• Effective and professional verbal and written communication.
• Ability to manage multiple tasks in a busy retail setting.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Resolve customer issues proactively in a busy store while balancing multiple customers.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program, including credit.
• Minimize store loss through exceptional service and store cleanliness.

Skills

Customer service

Communication

Multitasking

Sales skills

Job description

Carter's is seeking a Sales Associate in Oshkosh, WI to warmly greet customers and help them explore baby essentials. You will explain product styles, features, and benefits, while addressing questions and guiding shoppers through omnichannel options.

In this role you will process transactions, restock floors, and communicate current promotions and loyalty benefits to customers, all while delivering friendly, efficient service in a fast-paced environment.