Customer Experience Associate - Front Desk & Quick Orders

Martinizing Cleaners; Village of Fairport (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Martinizing Dry Cleaning is hiring energetic Customer Service Representatives for front counter duties at our village store. You will greet customers, describe services, and ensure orders are checked in, sorted, and tagged for cleaning.

You will also assist with back-office tasks, process payments, manage discounts, and help keep the store clean and organized. The role emphasizes friendly, proactive service and teamwork in a busy retail environment.

Responsibilities

• Provide warm, engaging interaction with customers
• Provide clear descriptions of Martinizing services and processes to customers
• Check in customer orders; inspect, sort, & tag for cleaning
• Solve customer problems as needed
• Process customer payments and discounts
• Perform standard opening and closing duties
• Keep store clean and tidy

Job description

Martinizing Dry Cleaning is hiring energetic Customer Service Representatives for front counter duties at our village store. You will greet customers, describe services, and ensure orders are checked in, sorted, and tagged for cleaning.

You will also assist with back-office tasks, process payments, manage discounts, and help keep the store clean and organized. The role emphasizes friendly, proactive service and teamwork in a busy retail environment.