Customer Experience Specialist / Customer Service Representative / A Special Team

Martinizing Cleaners | Cedar Park; Cedar Park (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Major Holidays Off

Uniform shirts Provided

A great group of people to work with

Job summary

Martinizing Cleaners in Cedar Park, TX, is hiring friendly, service-minded teammates to deliver an exceptional garment care experience. No prior dry cleaning experience required; we value warm personalities, reliability, and a team-first attitude.

You will greet customers, assist with drop-off and pick-up, address cleaning questions, tag garments, and help keep the store neat. Flexible schedules include mornings, afternoons, and Saturdays, with opportunities for growth.

Qualifications

• No prior dry cleaning experience required.
• Customer service experience helpful but not necessary.
• Must have warm, friendly attitude and be a team player.

Responsibilities

• Warmly greet and assist customers in-store and over the phone.
• Assist with customer drop-off and pick-up of orders.
• Address cleaning, stain, and finishing questions from customers.
• Mark, tag, and sort customer garments.
• Maintain a clean and neat appearance of the store.
• Ensure accuracy at the cash drawer.
• Perform general housekeeping to support a professional store.
• Other duties as assigned.

Skills

Outgoing personality

Customer-focused

Detail-oriented

Job description

Join our 5-star Team! Martinizing Cleaners is looking for outgoing teammates that enjoy people and will give our customers an exceptional experience!

We are building something special and need personable, responsible, customer-focused teammates for our brand new, environmentally friendly Martinizing garment care stores. These team members will directly represent our unique brand and must have warm, friendly, and positive attitudes as they interact with and build important relationships with our customers. Candidates must be outgoing, quick learners, detail and action oriented, and like being part of a team culture.

We offer our teammates competitive compensation and stability, with opportunity for future growth based on performance. Full-time and part-time positions are available, with flexible scheduling to accommodate mornings, afternoons, and Saturdays.

No prior dry cleaning experience is required. Prior customer service experience is helpful, but not necessary. It is more important for us to find teammates with the right detail ethic, temperament, and drive to help us grow the business significantly. This is an excellent opportunity for the right people to join our passionate and hard-working Martinizing team, to help us deliver our customers the best garment care experience, period.

Responsibilities of our Team Members:

• Warmly greet and assist all customers in-store and over the phone
• Assist with customer drop-off and pick-up of orders
• Assist customers with cleaning, stain, and finishing needs and/or questions
• Mark, tag, and sort customer garments
• Run wet cleaning loads (laundry)
• Fold and organize customer garments and household items
• Ensure cash drawer accuracy
• Maintain a clean and neat appearance
• General housekeeping to support a professional and clean store appearance
• Other duties as assigned

Perks of being a Team Member:

• Employee Discounts
• Major Holidays Off
• Uniform shirts Provided
• A great group of people to work with

Hiring Immediately!