Customer Service Representative

Martinizing Cleaners; Village of Fairport (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Martinizing Dry Cleaning is hiring energetic Customer Service Representatives for front counter duties at our village store. You will greet customers, describe services, and ensure orders are checked in, sorted, and tagged for cleaning.

You will also assist with back-office tasks, process payments, manage discounts, and help keep the store clean and organized. The role emphasizes friendly, proactive service and teamwork in a busy retail environment.

Responsibilities

• Provide warm, engaging interaction with customers
• Provide clear descriptions of Martinizing services and processes to customers
• Check in customer orders; inspect, sort, & tag for cleaning
• Solve customer problems as needed
• Process customer payments and discounts
• Perform standard opening and closing duties
• Keep store clean and tidy

Job description

Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!

Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.

Job Responsibilities - Front:

• Provide warm, engaging interaction with customers

• Provide clear descriptions of Martinizing services and processes to customers

• Check in customer orders; inspect, sort, & tag for cleaning

• Solve customer problems as needed

• Process customer payments and discounts

• Perform standard opening and closing duties

• Keep store clean and tidy