Customer Experience Associate — Flexible Shifts

Royal Farms; Rossville (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Rossville, MD is seeking a Customer Service Associate to support store leadership with daily tasks, including food service prep, POS transactions, merchandising, and general upkeep. The role emphasizes friendly, efficient service and a safe, clean store environment.

You will greet customers, answer questions, process payments, assist with fuel and flagged items, stock shelves, and maintain cleanliness.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all safety processes and procedures.

Responsibilities

• Provide outstanding customer service by greeting customers, answering questions, and offering product knowledge.
• Operate the register, process payments, and assist with fuel, gift cards, and age-restricted items.
• Prepare made-to-order food/beverages and ensure quality and speed of service.
• Restock products and check expiry codes; maintain clean shelves and displays.
• Maintain store cleanliness and safety; report hazards and follow SOPs.

Skills

Strong communication

Customer service

Teamwork

Multitask

Job description

Royal Farms in Rossville, MD is seeking a Customer Service Associate to support store leadership with daily tasks, including food service prep, POS transactions, merchandising, and general upkeep. The role emphasizes friendly, efficient service and a safe, clean store environment.

You will greet customers, answer questions, process payments, assist with fuel and flagged items, stock shelves, and maintain cleanliness.