Guest-Centric Cashier & Food Service Associate

Royal Farms; White Marsh (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in White Marsh, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS transactions, stocking, and cleanliness to ensure safe, efficient, and customer‑focused operations.

You will engage customers with friendliness and professionalism, follow safety procedures, assist with fuel and tobacco regulations, and contribute to brand standards while working flexible shifts including weekends.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, uphold high service standards, and maintain product knowledge.
• Handle POS transactions, including scanning, bagging, and processing payments.
• Assist with food service and beverage preparation, and restock merchandise as needed.
• Maintain cleanliness and safety; report hazards to leadership.
• Follow SOPs and company policies to ensure efficient operations.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in White Marsh, MD is seeking a Customer Service Associate to support the store leadership by handling food service, POS transactions, stocking, and cleanliness to ensure safe, efficient, and customer‑focused operations.

You will engage customers with friendliness and professionalism, follow safety procedures, assist with fuel and tobacco regulations, and contribute to brand standards while working flexible shifts including weekends.