Customer Experience Associate — Flexible Schedules

Carters Inc.; San Bernardino (CA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

30% discount

Mental health benefits

Referral bonuses

Tuition-free GED/degree program

Job summary

Carter’s is seeking a friendly Sales Associate to greet customers, explain product features, and help families choose baby and children's apparel. You will support omnichannel needs and process transactions with care in a fast-paced environment.

You’ll participate in replenishment, promotions, and loyalty programs, while upholding safety and loss-prevention standards. Availability including evenings and weekends is required. Carter’s provides a 30% discount and supportive schedules.

Qualifications

• Positive, solutions-oriented mindset.
• Strong customer service and engagement skills.
• Excellent verbal and written communication; multitasking ability.

Responsibilities

• Welcome customers with a warm greeting and assist with product knowledge.
• Resolve issues proactively in a busy retail setting.
• Meet customer needs with omnichannel support.
• Execute and expedite POS transactions.
• Complete floor replenishment and shipment as needed.
• Explain promotions and loyalty programs to customers.
• Minimize store loss by delivering excellent service and keeping store safe.

Skills

Customer service

Engagement skills

Verbal communication

Written communication

Multitasking

Job description

Carter’s is seeking a friendly Sales Associate to greet customers, explain product features, and help families choose baby and children's apparel. You will support omnichannel needs and process transactions with care in a fast-paced environment.

You’ll participate in replenishment, promotions, and loyalty programs, while upholding safety and loss-prevention standards. Availability including evenings and weekends is required. Carter’s provides a 30% discount and supportive schedules.