Customer Experience Associate - Flexible Schedule

Walgreens Co.; Middle Village (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens Co. is hiring for a Customer Experience role in the United States. You will greet customers, assist with products, and ensure a friendly checkout experience while maintaining store standards.

Responsibilities include operating the cash register, handling transactions, processing returns, and delivering proactive service; you will keep shelves tidy, recommend items, protect assets, and support photo services and pickup orders.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides courteous, friendly, fast, and efficient service at the register and throughout the store.
• Recommends items for sale to customers and suggests trade‑ups and companion items.
• Registers purchases on the cash register, handles cash, and processes returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised; takes inventory and prices merchandise as directed.
• Implements asset protection procedures to identify and minimize profit loss and ensures compliance with policies and laws for regulated products.
• Provides customer service in the photo area and handles web pickup duties as needed.
• Assists with exterior and interior maintenance to maintain a clean, neat store appearance.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

Cash handling

Retail sales

Communication

Problem solving

Job description

Walgreens Co. is hiring for a Customer Experience role in the United States. You will greet customers, assist with products, and ensure a friendly checkout experience while maintaining store standards.

Responsibilities include operating the cash register, handling transactions, processing returns, and delivering proactive service; you will keep shelves tidy, recommend items, protect assets, and support photo services and pickup orders.