Customer Experience Associate — Flexible Retail

Winners Merchants International, L.P.; Watauga (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

HSA

Scholarship program

Job summary

Marshalls at TJX Companies in Watauga, TX is seeking team members to deliver a highly satisfying customer experience and keep a clean, organized store. You may work across multiple areas to support our business, including processing transactions and promoting rewards programs.

We value honesty, teamwork, and a strong work ethic. The role requires a flexible schedule, good communication, and the ability to lift items as needed. Join a company committed to diversity and career growth.

Qualifications

• Excellent customer service skills and a personable approach.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing priorities.
• Ability to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model customer service best practices for internal and external customers.
• Maintain a clean, organized store environment and follow procedures.
• Ring up purchases accurately and manage returns per procedures.
• Promote credit and loyalty programs to customers.
• Assist with merchandising and stock preparation for floor readiness.
• Participate in store recovery, stocking, and loss-prevention efforts.
• Support safety initiatives and maintain a safe work environment.
• Other duties as assigned by store leadership.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls at TJX Companies in Watauga, TX is seeking team members to deliver a highly satisfying customer experience and keep a clean, organized store. You may work across multiple areas to support our business, including processing transactions and promoting rewards programs.

We value honesty, teamwork, and a strong work ethic. The role requires a flexible schedule, good communication, and the ability to lift items as needed. Join a company committed to diversity and career growth.