Customer Experience Associate | Flexible Hours & Benefits

wawa; Lumberton (NC); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Mental health benefits

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, efficient approach. You’ll handle orders, operate the register, and help keep the store clean and stocked.

This role offers comprehensive benefits including medical/dental/vision, 401(k) matching, education assistance, parental leave, store discounts, and paid time off, with a $1.50 night shift differential for hours 12am–6am.

Qualifications

• Excellent communication and customer service abilities.
• Able to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys teamwork and collaborative work.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare items and keep coffee station, breakfast items, sandwiches, beverages, and pizzas organized.
• Operate the cash register, process payments, activate fuel and gift cards, and assist with lottery and ID verification.
• Keep shelves stocked, clean, and inviting; perform store housekeeping tasks.

Skills

Great communication

Customer service

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers with a friendly, efficient approach. You’ll handle orders, operate the register, and help keep the store clean and stocked.

This role offers comprehensive benefits including medical/dental/vision, 401(k) matching, education assistance, parental leave, store discounts, and paid time off, with a $1.50 night shift differential for hours 12am–6am.