Customer Experience Associate (Flexible Hours)

The TJX Companies, Inc.; Frisco City (AL); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Frisco TX is hiring a Retail Associate to deliver a highly satisfied customer experience across our off-price brands.

You will engage customers, maintain a clean store, and support operational standards while embracing our culture of diversity and development. You will model exceptional service, promote loyalty programs, and help with merchandising and recovery throughout the day.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices with customers and teammates.
• Ring purchases/returns accurately and handle cash handling per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for sale floor and maintain cleanliness and organization.
• Assist in store recovery and safety compliance.
• Support shrink reduction goals and following loss prevention standards.
• Perform other duties as assigned.

Skills

Excellent customer service

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Flexible schedule

Team collaboration

Job description

The TJX Companies, Inc. in Frisco TX is hiring a Retail Associate to deliver a highly satisfied customer experience across our off-price brands.

You will engage customers, maintain a clean store, and support operational standards while embracing our culture of diversity and development. You will model exceptional service, promote loyalty programs, and help with merchandising and recovery throughout the day.