Customer Experience Associate | Flexible Availability

Petroleum Marketing Group, Inc.; New London (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Benefits

401K Plan

Job summary

An established industry player is looking for a Sales Associate to join their dynamic team. This role focuses on providing exceptional customer service and ensuring a smooth operation of daily store tasks. You will engage with customers, manage cash register duties, and support your team in creating a welcoming environment. If you thrive in a team-oriented atmosphere and are committed to delivering top-notch service, this position offers a fantastic opportunity to grow within a supportive company that values integrity and respect. Join a dedicated team that has been serving the community for decades and make a difference every day.

Qualifications

• Reliable transportation and flexible availability are essential.
• Strong belief in providing excellent customer service.

Responsibilities

• Greet customers and provide an exceptional experience.
• Operate cash register and manage daily store tasks efficiently.
• Support management with various tasks and assignments.

Skills

Customer Service

Communication Skills

Teamwork

Organizational Skills

Flexibility

Job description

Description

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Description

COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels, developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area and annual fuel volume of over 700 million gallons. We offer each of our customers' superior customer service and support, provided by innovative, dedicated, talented and experienced employees.

Job Location: Groton, CT

Job Title: Sales Associate

Job Description

The Sales Associate meets and exceeds customer expectations on an ongoing basis. To assure every customer has been provided an exceptional experience. A SA must work with their team members, and provide support to Management, to complete all store level tasks related to customer service, merchandising, food preparation, daily cleaning, cash register duties, and other related tasks. Benefits package to include health, 401K, and other options will be available.

Daily Duties

• Includes, but not limited to:
• Greet customers and provide an exceptional experience on an ongoing basis. Utilize G.R.E.A.T. Customer service to attain the highest level of service.
• Operate Cash Register according to PMG standards surrounding cash handling, returns, voids, no sales, record keeping, lottery management, and shift paperwork.
• Execute Daily Store Tasks with speed, accuracy, and efficiency. Store Daily Tasks include, but are not limited to
• Sales Floor Merchandising/Stocking
• Food Service Management
• Cooler Merchandising
• Vendor Check-Ins
• Communication of daily issues/challenges with Management.
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed.
• Perform work with Integrity, Honesty, and Respect.
• Support Management in other tasks and assignments on an ongoing basis.
  

Requirements

Job Requirements

Job Requirements

• Reliable Transportation
• Flexible Availability
• Believes in Excellent Customer Service
• Enjoys working in a team environment
• Great Communication Skills
• Goal Oriented and Organized
• Ability to lift/carry up to 35 lbs.
  
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.