Customer Experience Associate — Fast-Paced Store & Phone

Domino; Birmingham (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Domino’s in Birmingham, AL is hiring a Customer Service Rep to be the face and voice of our store. You’ll greet customers, take orders in person or by phone using our POS system, and help create a welcoming, safe, and accurate service experience.

This full-time role calls for strong communication, the ability to multi-task in a fast-paced environment, and weekend or night availability. You’ll keep the storefront clean, manage curbside interactions, and resolve issues with management support.

Qualifications

• Must be 16 years or older and able to pass a background check.
• Greet customers with a positive attitude and provide engaging service.
• Experience with or ability to learn POS systems and cash handling.

Responsibilities

• Greet customers and provide a positive, engaging experience with your personality, professionalism and performance.
• Take customer orders in-person or over the phone using our technology and POS system.
• Maintain the front of the store to ensure a clean, organized, and welcoming environment.
• Support drive-up and curbside service while ensuring safety and a contactless experience.
• Take ownership of customer concerns and escalate to management when needed.
• Ensure orders are accurate and meet our standards; you are often the last impression for the customer.

Skills

Multitasking

Fast-paced work

Communication skills

Food safety knowledge

Night and weekend availability

Customer service

Follow directions

Job description

Domino’s in Birmingham, AL is hiring a Customer Service Rep to be the face and voice of our store. You’ll greet customers, take orders in person or by phone using our POS system, and help create a welcoming, safe, and accurate service experience.

This full-time role calls for strong communication, the ability to multi-task in a fast-paced environment, and weekend or night availability. You’ll keep the storefront clean, manage curbside interactions, and resolve issues with management support.