Customer Experience Associate - In-Store & Phone

Domino's; Leeds (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Leeds, AL is seeking a Customer Service Representative to be the face and voice of the store, ensuring a positive experience whether in-store or by phone. You will greet customers, take orders, and maintain a clean, welcoming front while supporting drive-up and curbside options.

The role emphasizes multitasking in a fast-paced environment, clear communication, basic math, and adherence to food safety standards.

Qualifications

• Ability to multi-task in a fast-paced store environment.
• Demonstrates effective communication with customers and team.
• Knowledge of safe food handling, storage and sanitation.
• Willingness to work nights and weekends.
• Strong customer service and basic math skills.
• Ability to take direction from store management.

Responsibilities

• Greet customers and provide a positive, engaging experience.
• Take customer orders in-person or by phone using POS.
• Keep front of store clean and welcoming.
• Support drive-thru, curbside, and contactless pickup experiences.
• Own customer concerns and escalate to management.
• Ensure orders are organized, accurate, and up to standards.

Skills

Multi-tasking

Fast-paced environment

Effective communication

Food safety knowledge

Night & weekend availability

Customer service

Basic math

Follow directions

Job description

Domino's in Leeds, AL is seeking a Customer Service Representative to be the face and voice of the store, ensuring a positive experience whether in-store or by phone. You will greet customers, take orders, and maintain a clean, welcoming front while supporting drive-up and curbside options.

The role emphasizes multitasking in a fast-paced environment, clear communication, basic math, and adherence to food safety standards.