Customer Experience Associate — Fast-Paced Retail

Nordstrom; San Jose (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Medical/Vision/Dental

Paid Time Off

Retirement Plan

Job summary

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment roles in a fast-paced store environment. You will assist customers, operate the POS system, and help with stockroom duties, fittings, and merchandising during shifts.

Role offers a flexible schedule, opportunities to learn multiple store areas, and a path toward career growth within Nordstrom Rack. Training provided on-store and through Field resources.

Qualifications

• Strong communication with customers and teammates.
• Ability to handle multiple transactions and operate a POS system.
• Flexibility to work in various store areas as needed.

Responsibilities

• Keep sales floor tidy and well-merchandised.
• Assist customers across platforms (in-store, online, mobile).
• Support fitting rooms by greeting customers and organizing items.
• Maintain clean stockrooms and organize merchandise.
• Demonstrate proficiency with store technology and systems.
• Adhere to operational, merchandise, and asset protection standards.

Skills

Customer service

Cashier operation

Stock replenishment

Fulfillment

Team collaboration

Tools

Point-of-Sale System

Job description

Nordstrom Rack is hiring team members for Sales, Customer Service, Stock, and Fulfillment roles in a fast-paced store environment. You will assist customers, operate the POS system, and help with stockroom duties, fittings, and merchandising during shifts.

Role offers a flexible schedule, opportunities to learn multiple store areas, and a path toward career growth within Nordstrom Rack. Training provided on-store and through Field resources.