Customer Experience Associate — Express | Flexible Hours

Aafes; Fort Benning (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

Traditional pension

401K plan

Job summary

The Exchange's Express division seeks a Customer Experience Associate to help customers locate items, stay current on trends, and keep merchandise, signs and labels organized on the sales floor.

You will greet customers, listen to needs, suggest appropriate products, and complete transactions accurately while delivering an extraordinary shopping experience. We offer flexible scheduling and a benefits package including health, retirement and employee programs.

Qualifications

• Retail experience preferred and willingness to take on additional responsibilities.
• Ability to adapt to current technology needs and learn new systems.
• Excellent communication and a welcoming attitude toward customers.

Responsibilities

• Greet every customer with eye contact and smile.
• Acknowledge waiting customers promptly and inform them you’ll be with them soon.
• Listen to customer needs and suggest appropriate products meeting their requirements.
• Ensure an extraordinary shopping experience and complete transactions accurately while engaging customers in appropriate conversation.

Skills

Customer service

Communication skills

Adaptability

Initiative

Brand knowledge

Attention to detail

Basic computer skills

Welcoming attitude

Teamwork

Education

High school diploma or equivalent

Job description

The Exchange's Express division seeks a Customer Experience Associate to help customers locate items, stay current on trends, and keep merchandise, signs and labels organized on the sales floor.

You will greet customers, listen to needs, suggest appropriate products, and complete transactions accurately while delivering an extraordinary shopping experience. We offer flexible scheduling and a benefits package including health, retirement and employee programs.