Customer Experience Associate – Baby & Kids

Carters Inc.; Covington (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

GED tuition-free

ESL program

Development programs

Job summary

Carter’s Inc. in Covington, LA is seeking a Sales Associate to greet customers, explain product features, and help families choose essentials. You will participate in omnichannel service, process transactions, and keep the floor stocked.

The role offers a welcoming team, training and development, a 30% employee discount, and growth opportunities within Carter’s brands while supporting a fast-paced shopping environment.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Greet customers and explain product styles, features, and benefits.
• Resolve customer issues proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the brand loyalty program to customers.
• Maintain a safe, clean store and minimize losses.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Carter’s Inc. in Covington, LA is seeking a Sales Associate to greet customers, explain product features, and help families choose essentials. You will participate in omnichannel service, process transactions, and keep the floor stocked.

The role offers a welcoming team, training and development, a 30% employee discount, and growth opportunities within Carter’s brands while supporting a fast-paced shopping environment.